At jiliebo, your personal data is treated with the same care and respect we put into every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a jiliebo player in the Philippines.
Last updated: 1 January 2026 · Applies to all registered jiliebo users · Governed by RA 10173
These cards summarise jiliebo's core privacy commitments. The complete legal text follows in the sections below.
jiliebo only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake — every data point has a defined purpose.
All personal and financial data transmitted to and from jiliebo is protected by TLS 1.3 encryption. Stored data is encrypted at rest using AES-256. Access to player data is restricted to authorised personnel on a strict need-to-know basis.
As a Filipino data subject, you have the right to access, correct, erase, and object to the processing of your personal data under the Data Privacy Act of 2012. jiliebo provides clear channels to exercise all of these rights at no cost to you.
jiliebo does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate the jiliebo platform and comply with our legal obligations under PAGCOR and Philippine law.
jiliebo uses cookies and similar technologies only for essential platform functionality, session management, and aggregate analytics. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
jiliebo retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Once the retention period expires, your data is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how jiliebo ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "User," or "Player") who access or use the jiliebo online casino platform available at jiliebo.net (the "Platform").
This Policy applies to all personal data processed in connection with your use of the jiliebo Platform, including data collected during account registration, identity verification, gameplay, payment transactions, customer support interactions, and marketing communications where you have provided consent.
jiliebo is committed to protecting your privacy and processing your personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where applicable, jiliebo also adheres to the data protection requirements imposed by PAGCOR as part of its licensing obligations.
Important: By registering on jiliebo and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the jiliebo Platform.
For the purposes of the Data Privacy Act of 2012, jiliebo acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform. jiliebo has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection laws.
If you have any questions, concerns, or requests relating to the processing of your personal data by jiliebo, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
jiliebo collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, wager amounts, session duration, bonus usage, login timestamps | Responsible gaming monitoring, platform improvement, regulatory reporting |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service quality |
| Verification Documents | Scanned copies of passport, national ID, proof of address, selfie verification | KYC/AML compliance , withdrawal processing |
jiliebo does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data beyond selfie-based liveness checks where required by our KYC provider, and we do not collect data relating to your political opinions, religious beliefs, or health status.
jiliebo collects personal data through the following means:
jiliebo does not purchase personal data from data brokers or any other commercial data sources. All data collected from third-party sources is limited to what is necessary for the specific compliance or security purpose for which it is obtained.
jiliebo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jiliebo will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
jiliebo does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
No Cross-Border Transfers Without Safeguards: Where personal data is transferred to a service provider located outside the Philippines, jiliebo ensures that appropriate contractual safeguards are in place in accordance with NPC guidelines and the Data Privacy Act of 2012.
jiliebo primarily stores and processes personal data within the Philippines. In cases where data is processed by third-party service providers located outside the Philippines — for example, cloud infrastructure providers or game content studios — jiliebo ensures that such transfers are conducted in compliance with Section 21 of the Data Privacy Act of 2012 and applicable NPC issuances.
Safeguards for international transfers may include standard contractual clauses approved by the NPC, binding corporate rules, or transfers to jurisdictions recognised by the NPC as providing an adequate level of data protection. You may request information about the specific safeguards applicable to any international transfer of your data by contacting our Data Protection Officer.
jiliebo retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing regulatory investigation, jiliebo will retain the relevant data until that obligation is fulfilled.
jiliebo implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While jiliebo takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jiliebo account credentials and for notifying us immediately of any suspected unauthorised access.
jiliebo uses cookies and similar technologies (collectively, "Cookies") on the Platform. Cookies are small text files stored on your device that help us deliver a functional, secure, and personalised experience.
jiliebo uses the following categories of Cookies:
jiliebo does not use advertising or tracking cookies that follow you across third-party websites. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may prevent you from logging in or using certain Platform features.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jiliebo. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
jiliebo will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.
Withdrawing Marketing Consent: If you have previously consented to receive marketing communications from jiliebo, you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
The jiliebo Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. jiliebo does not knowingly collect personal data from individuals under the age of 21.
If jiliebo becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to PAGCOR as required. If you believe a minor has registered on jiliebo using false information, please contact our support team immediately.
jiliebo recommends that parents and guardians install parental control software on shared devices to prevent underage access to online gambling platforms.
jiliebo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jiliebo will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be accessible at jiliebo.net/privacy-policy, with the effective date clearly indicated at the top of the page. Your continued use of the jiliebo Platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jiliebo, please contact our Data Protection Officer. Our DPO is available to assist you with all data subject rights requests, privacy complaints, and general data protection enquiries.
You may reach the jiliebo Data Protection Officer via live chat on the Platform (available 24/7) or by written correspondence to the following email address (displayed as plain text — not a clickable link):
Please include your registered account username, a clear description of your request or concern, and any relevant supporting information. jiliebo aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within fifteen (15) business days.
If you are not satisfied with jiliebo's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph (visit the NPC website directly — not linked here as it is an external site).
Now that you know how jiliebo protects your personal data, you can play with full confidence. Explore our game library, claim your welcome offer, or log in to your account — all backed by bank-grade security and Philippine data privacy law.
21+ only · PAGCOR-regulated · RA 10173 compliant · Gambling is addictive. Know when to stop.